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  1. Update on Status of Current Operations: Refunds 2/6/15

    Pre-orders of Monarchs and Cloud Mining:
    All pre-order customers are able to get their Cloud Mining activated or Monarchs shipped (with value offers to receive more hashing than they originally ordered). Check your dashboard if you've missed our emails!


    Paying refunds in BTC; USD payments to start soon:
    Since the end of December we have been processing and paying refunds requested in August and September in bitcoin. Once we start USD refunds later in February we ...
  2. Shipping Update--Friday, January 23, 2015

    Cloud Mining: Complete, all Cloud Mining customers have activated or have been invited to activate (orders through July 2014)


    Monarch shipping: We are shipping orders from August 17 through the end of the queue in July 2014 when pre-orders closed.
    We have now sent offers to every processing order in our queue and offered them an increased hardware allowance on their order. We are filling orders as soon as we get your choice of the options we presented.

    If
    ...

    Updated 01-28-2015 at 04:44 PM by BFL_Updates (Updated categories and cleaned PSU links)

    Categories
    Shipping Updates , Customer Service
  3. Ability to underclock Monarchs to achieve even better power efficiency

    For users interested in underclocking their Monarchs we're providing a technical manual.

    For example, a 700 GH Monarch that consumes 490 W at 0.70 W/GH could be underclocked to run at 500 GH consuming 270 W at 0.54 W/GH.

    -monarch-underclocking-manual-clock-voltage-settings-version-1-1-pdf

    Updated 01-23-2015 at 03:57 PM by BFL_Updates (Updated to version 1.1 of manual)

    Categories
    Engineering Updates , Customer Service
  4. Update on Status of Current Operations as of 1/13/2015

    Please always also see Current Operations Status | Butterfly Labs for updates.

    Shipping and available inventory
    As shared in yesterday’s shipping blog update, Monarchs are shipping for customers with order dates through December 20, 2013.

    We have limited shippable inventory available for customers who want to select shipping. During the Temporary Receivership only a limited amount of Monarchs were allowed to be completed in manufacturing. Due to the uncertainty from ...
  5. Shipping Update--Monday, January 12, 2015

    Cloud Mining: Complete, all Cloud Mining customers have activated or been invited to activate (orders through July 2014)
    Monarch shipping: We are shipping orders from August 17 through December 20.

    Cloud Mining:
    Mining By The GigaHash/Cloud Mining service has been activated for and invites sent out for ALL Cloud Mining customers! That means all Cloud Mining order dates through July 2014 are now able to activate their service at the reduced price of $2.75/GH.
    ...

    Updated 01-12-2015 at 06:34 PM by BFL_Updates (Added line break for ease of reading)

    Categories
    Shipping Updates
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