Saturday Miscellaneous Answers
by, 08-03-2013 at 10:08 AM (44979 Views)
Difference between products: The Jalapeno and the 5gh/s Miner are the same at this point. Those who ordered the Jally are guaranteed 4.5 gh/s + or - 10%. Those ordering the 5 gh/s Miner are guaranteed 5 gh/s + or - 10%. They ship 1-4 per box. The original case and power consumption was supposed to be smaller, so the price we originally charged was lower. With the new parameters, they cost more to make and ship.
Why wait so long to double staff: Our staff makes what we get everyday. If they build all they get everyday, doubling the staff is pointless. Now that more boards are coming daily we can build more each day with more people.
Why I don't tell you when you will get your product: I don't make predictions on this blog, because I don't know. When someone here does make a prediction it can be wildly off and then you are angry. We started by telling people when we thought the whole product line would be shipping and everything we thought changed in many ways. If I say I will arrive at work in 20 minutes and then there is an accident on the highway, I run out of gas, the passenger in my car chokes, there is a detour, my car stops running, etc. I may not make it in 20 minutes. We mapped out a plan to create an ASIC product, but having never driven that road before we did not anticipate the things that happened along the way. I do see that we are shipping more and more units everyday as the Production Manager irons out the kinks in our supply chain, but we have hiccups along the way. We depend on overseas manufacturers of parts, carriers that deliver to us (and to you), board manufacturers and many others. We have some parts air-freighted to us while the rest are coming by boat. Since we had to re-vamp our entire product line there are some parts that changed and in various stages of shipment. Recently, one key part was supposed to come in a box of 100. The box broke in shipment and FedEx delivered a broken box with only 20 parts in it. I appreciate all the posts telling us how to multi-source parts arriving at different times and that is what we are doing. The back-picture here looks very different from what you speculate is happening. And no manufacturer goes online to tell their customers about every detail of their production process.
Luxury of having our customers pay in advance: The customer decides whether he will take the offer of paying in advance and getting in line or not buying the product at all. If you don't want to pay up front and assume part of the risk of the production of the product, don't order from us. We have always stated that all sales were final unless we fail to make any product.
Some say we have shipped very few products: If you complain that we ship little and that the difficulty is rising rapidly, you just don't understand how this whole BTC thing works.
I know I haven't answered all your questions, but these are the ones I can answer right now.
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